IT help that fixes the problem and shows you the price upfront.
Straight-talking IT support for local homes and small businesses across Appleton and the Fox Valley. No jargon, no surprise fees — just clear quotes and honest fixes.
- Transparent flat pricing
- 10+ years experience
- ITIL v4 certified
What I can solve
Common problems, sorted in plain English
The stuff that slows you down every day — and that you shouldn't have to live with.
Slow computers
Machines that stall your workday and kill your momentum.
Spotty Wi-Fi
Drops and dead zones that cut your calls short.
Email trouble
Accounts that won't sync, won't send, or aren't secure.
New office setup
A new space that needs to work from day one.
No one managing IT
An office with no dedicated IT person to call.
No ticketing or docs
A growing team with no records of what was fixed.
Services & pricing
Seven services with prices you can see
Every price is public. Here's the short version — tap any service for full details.
On-Demand IT Support
Homes and small businesses
Computers that won't work, printer problems, email issues, slow machines, and virus cleanup.
Network & Wi-Fi Setup
Homes and small offices
Dead zones, dropped connections, unsecured networks, and new office buildouts.
Microsoft 365 / Google Workspace Setup & Maintenance
Small businesses moving to the cloud
Not knowing how to set up or manage users, domains, email, and security in your tenant.
Workstation & Server Deployment
Growing offices and new builds
New computer setup, domain and Active Directory, group policies, file shares, and virtualization.
Monthly Managed IT Plan
Offices that want ongoing IT without a full-time hire
Ongoing helpdesk, patching, backup checks, and onboarding/offboarding so problems get fixed before they stop work.
IT Process & Ticketing Setup
Offices with no system to track IT requests
No system to track requests, no documentation, and no idea how fast IT problems are solved.
IT Assessment & Roadmap
Owners who want a clear picture of their IT
"What do we have, what's at risk, and what should we budget for?"
Why choose me
One person who knows your setup — and tells you the price first
Transparent flat pricing
Prices are public before you call. Hourly work has a 1-hour minimum; projects get a written quote first. No surprise fees.
10 years of hands-on experience
From support technician to helpdesk manager to service manager, supporting teams of up to 1,000 endpoints and 600 users.
ITIL v4 Foundation certified
Trained in the same service-management practices the big shops use, applied in plain English for small teams.
One person who knows your setup
You talk to Matt every time. No call centers, no rotating techs who've never seen your network before.
How it works
Three steps from problem to fixed
Tell me the problem
Call, email, or use the request form. Tell me what's happening and how urgent it is.
Get a clear quote
I'll explain the fix and the cost in plain English before any work starts.
Get it fixed
Remote or on-site, I sort it out and document what I did so you have a record.
Ready for IT help that shows you the price first?
Tell me the problem and I'll tell you the cost — in plain English, before any work starts. Local homes and small businesses across the Fox Valley, and remote support nationwide.